FAQ's
Are your products safe for all pets?
Yes! Our products are made with pet-safe, non-toxic materials. However, please choose the appropriate size for your pet and always supervise them during use. Check each product page for specific size recommendations.
Can I cancel or modify my order?
Since we start processing orders quickly, please contact us at support@lifewithfur.store as soon as possible if you need to cancel or modify your order. We'll do our best to accommodate your request if production hasn't started yet.
What if my product arrives damaged or defective?
If you receive a wrong, damaged, or defective product, you can request a refund within 30 days of purchase. Please contact us at support@lifewithfur.store with your order details and photos, and we'll help you right away.
Do you ship internationally?
Absolutely! We ship worldwide so you can enjoy our products no matter where you are. Shipping rates vary by location, so be sure to check our shipping policy for details specific to your area.
Will I get a tracking number for my order?
Yes! Once your order ships, you'll receive a tracking email with a special number so you can follow your package's journey—right to your doorstep.
What materials are your products made of?
We use high-quality, comfy materials for all our tees—soft enough for cuddles, durable enough for playtime, and gentle on the skin. Exact materials may vary depending on the item, but you’ll find the details on each product page.
How long will it take to receive my order?
We process orders within 3-5 business days (excluding weekends and holidays). After that, delivery takes 5-10 business days for US orders, 7-14 business days for Canada, and 10-21 business days for international orders. You'll receive tracking information via email once your order ships.